// contact

Three ways to reach a real company at a real address

Email, telephone or the form below. All three reach the same small team, and the registered office is a filed address you can check in the Business Register before you write.

Send us a message

For a technical enquiry with a system behind it, the project audit form gathers better context. Anything else belongs here.

Only if you would prefer a call.

Please do not include passwords, access credentials or anything confidential in a web form.

How we handle what you type here

Controller. 2BE Consult OÜ, Lauka tn 4c-2, 11625 Tallinn, Nõmme linnaosa, Harju maakond, Estonia. Registry code 12830480. Data-protection contact: support@2beconsultou.com.

The fields on this form, and why each one is processed:

FieldWhy we need itLawful basis
Your nameSo a reply is addressed to a person.Art. 6(1)(b)
Email addressThe channel we use to answer you.Art. 6(1)(b)
SubjectSo the message reaches the right person here.Art. 6(1)(b)
MessageThe content of your enquiry — it is what we read and answer.Art. 6(1)(b)
Telephone number (optional)Only if you would prefer a call. Leaving it blank changes nothing about how we handle the message.Art. 6(1)(f)

Lawful basis, in full. Required fields: GDPR Art. 6(1)(b) — processing necessary to take steps at your request before entering into a contract. Optional fields: GDPR Art. 6(1)(f) — our legitimate interest in being able to reach you by the channel you chose. You may object at any time under Art. 21, and leaving these fields blank changes nothing about how your enquiry is handled.

No consent is asked for or relied on. No form on this site asks you to tick a consent box. Answering a business enquiry does not rest on consent, and consent demanded as the price of submitting a form would not be freely given under Art. 7(4).

What happens next. Your enquiry is stored in our own database. Outbound notification mail is switched off on this service, so we read submissions in the application itself — writing directly to the mailbox below reaches us the same day. We keep the record for 24 months so that we can follow up on the conversation, then delete it. Server logs, which hold a truncated IP address and no message content, are kept for 30 days.

Who else sees it. Nobody. Your submission is not disclosed to third parties for their own purposes, and this site loads no analytics, advertising, chat or CRM service. We use no processor other than the provider that hosts this website.

Your rights. Access, rectification, erasure, restriction, portability, and objection under Art. 21 — including to any processing based on our legitimate interests. Write to support@2beconsultou.com. You may also complain to the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

The full detail, field by field, is in our privacy policy. If you would rather not use a form at all, email or telephone us — both are in the footer of every page.

Or write directly to support@2beconsultou.com.

What we do not do

2BE Consult OÜ works with organisations under a written contract. The following are outside our scope, and we will decline them:

  • We do not provide consumer technical support, and we are not a helpdesk for the general public.
  • We do not offer remote access to a member of the public's device, at any price, for any reason.
  • We do not recover accounts, reset passwords or unlock devices for anyone who is not our contracted client's own administrator.
  • We are not affiliated with, and we do not act on behalf of, Microsoft, Google, Apple, or any other software vendor whose products we may work with.
  • We do not sell, resell or redistribute third-party software licences.
  • We do not cold-call, and we will never telephone you claiming your computer has a problem. If you receive such a call it is not from us.
  • We do not take work in gambling, adult content, consumer lending, binary options or cryptocurrency trading.

If you have reached this page after a telephone call from someone claiming to be from a software company about a problem with your computer, that call was not from us and it was not from any company we work with. We do not make such calls. Please do not grant remote access to anyone who telephones you.

What happens to your message

Your enquiry is stored in our own database. Outbound notification mail is switched off on this service, so we read submissions in the application itself — writing directly to the mailbox below reaches us the same day.

We keep it for 24 months and then delete it. It is not disclosed to third parties for their own purposes, and this site loads no analytics, advertising, chat or CRM service — so nothing you type here is seen by anyone but us.

Data protection requests

Write to support@2beconsultou.com for access, rectification, erasure, restriction, portability or objection. If you are not satisfied with how we handle it, the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) is the supervisory authority — Tatari 39, 10134 Tallinn, Estonia, info@aki.ee.